Customer reviews are the best indicator of buyers’ behavior. The number of negative reviews on Amazon grew by 170% during 2019-20 ( Source). Manage your negative reviews – Be proactive.How to handle negative reviews on Amazon.In this article, I’m going to share the steps to delete a negative review and improve your customer experience on Amazon. Whether you are a new seller or an experienced one, you are going to face this situation at least once. Though you get numerous positive reviews, customers tend to look at the negative reviews to understand the underlying problems of the product. These negative reviews impact sales and profits. Most of the time, these unhappy customers leave negative feedback. When you are selling online, you are bound to face a few dissatisfied and unhappy customers.
There’s no way around it.Ĭan you delete a negative review on Amazon? How can you handle reviews from unhappy customers? Let’s discuss it today! Dealing with negative reviews is something unavoidable for Amazon sellers.
0 kommentar(er)
